Introduction

I’m a communications coordinator and strategic storyteller with a creative eye for detail. I’m usually the first point of contact, the steady follow-up, and the person making sure the small things don’t slip—because that’s what keeps people informed, confident, and moving forward.

My sweet spot is mission-led work: rebuilding communication systems, tightening internal processes, and creating education-first social content that turns into real results.

Experience

Barrett & Stokely —

Leasing Consultant
Union Green (Mar 2025–Feb 2026)

• Maintained a 44% tour-to-lease closing ratio consistently each quarter, outperforming both Barrett & Stokely and J.C. Hart's national averages through tight follow-up, clear tour flow, and resident-first communication.

• Led resident communications across the UG Crew Connect monthly newsletter, email marketing, and social outreach—keeping residents informed and connected.

• Increased resident event attendance from 5–7 to 60–70 consistently by running a repeatable event promo plan across UG Crew Connect, email, and social—clear “what/when/where,” what residents would get (pizza and pool parties, watch parties, yard sales), and day-of reminders—plus launching seasonal moments like the annual Deck-the-Door holiday contest to keep participation high.

• Managed Union Green’s Instagram and Facebook by planning and publishing education-first posts and Reels (amenities, availability, tour tips, move-in prep, and community highlights), actively monitoring and responding to DMs/comments, and guiding prospects from questions to next steps with clear CTAs—helping turn social visibility into booked tours and stronger leasing momentum.

J.C. Hart Company —

Resident Experience Specialist (Acting Assistant Manager)
Union Green (Apr 2024–Mar 2025) Riverview Apartments (Apr–Sep 2024)

Leasing Agent
One One Six Apartments (Jan 2025–Mar 2025)

• Created document + process checklists (especially lease renewals) to keep multi-community work consistent, staying in steady communication through calls, texts, and emails as a first point of contact, improving timeliness and reducing errors by tracking each stage so deadlines and details didn’t slip.

• Coordinated move-ins and move-outs with the property manager, corporate, and maintenance by completing pre-inspections 3 days before move-in, logging work orders in ResMan, and sharing a clear punch list so units were work-order-free at move-in and key/inspection handoffs stayed smooth—rolling out the red carpet for every new resident.

• Managed lease renewals end-to-end by reviewing corporate rate sheets with the property manager, then drafting and sending renewal letters 90 days out (to support the 60-day notice requirement), following up with a steady touchpoint plan—email, next-day call, then email reminder + text—so residents had everything in front of them with plenty of time to decide, helping maintain an average 60% renewal rate, above the company average.